How to Place Holds

• You can place holds in our online catalog or by calling 256-208-3487.

• Holds will be filled in the order they are received.

• After your items are pulled, checked out to you and ready for pickup, you will receive a phone call confirmation from DPL.

• Once you’ve been called, you may come to the library to pickup your order Monday – Friday, 10:00am – 3:00pm and Saturday, 10:00am – 12:00pm. All calls for materials received after 2:00pm will not be available until the next day.

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Guidelines

• Patrons must provide a valid phone number for this process.  We will use this phone number to notify people that their materials are ready for pickup.

• You cannot pickup materials until you receive a phone call confirmation that your materials are ready.

• When you arrive to pick up your materials, park in one of the reserved for curbside parking spots on the 6th Avenue side of the building. Remain in your car.  Open the trunk of your vehicle or lower a window where no passenger is sitting.  Our staff cannot hand materials to an individual directly.

• You must call the number on the sign to let the staff know you are here to pick up your materials.

• Staff cannot take materials from you, only deliver new items.

• Limit 10 items per card.  Families may pick up orders for multiple cards in the same trip.

• Normal material limits apply (i.e. maximum of 5 audio books, 5 DVDs, etc.)

• Normal checkout periods apply (2 weeks for books, audio books and kits; 1 week for DVDs). 

• If you do not pick up your order after 5 business days, your items will be checked back in and put back on the shelf.

• PLEASE NOTE: the due date will be 2 weeks from checkout, not pickup.  Once we checkout the items to your card and call you with the confirmation, your checkout period countdown begins.

How to Return Materials

• DPL book drops are open and ALL materials must be returned in the book drops.

• Staff will NOT be able to take returned materials during curbside pickups.

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How Curbside Pickup Works

• Place a hold on a book or DVD and wait for your confirmation phone call.

• Come to the library during the designated pickup times and pull into the curbside spot.

• Call the number on the sign to let staff know you have arrived for your pickup.

• Remain in your vehicle and either open your trunk or lower a window adjacent to an empty seat.

• Library staff members will bring your materials to your vehicle and place them in your trunk or in the seat of your vehicle. Staff cannot hand materials to anyone directly.

• Return any materials you are done with in the designated book drops. Staff cannot accept returns when making curbside deliveries.

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Miscellaneous

–>Select tax forms are available for curbside pickup.  We have:

• Federal 2019 Tax Year Instructions
• Federal form 1040 & 1040SR
• Alabama Form 40 Booklet (includes instructions and form)
• You can park in the Curbside Reserved parking spaces and call the posted number to request one copy of tax books be delivered to your car. You must pop the trunk or roll down a window for the staff to place them in your car.

–>If you’d like to take advantage of DPL Curbside but do not have a library card, we can take your card application over the phone. Call us at 256-208-3487 and we will set up a library account for you if you live, work or attend school in Morgan County. We can take your material request on that same phone call, and will put your card in an envelope in your curbside order.